Terms of Service

Last updated: 10/10/2025

1. Acceptance of Terms

By accessing and using the MassUGC AI Video Agent service, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

MassUGC provides an AI-powered video generation service that creates personalized video content for users. Our service includes:

  • AI video agent creation and customization
  • Personalized video content generation
  • User-generated content tools and features
  • Analytics and performance tracking

3. User Accounts and Eligibility

To use our service, you must:

  • Be at least 18 years old or have parental consent
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use the service for any unlawful purpose or in any way that could damage, disable, or impair the service. Prohibited activities include but are not limited to:

  • Creating content that violates intellectual property rights
  • Generating harmful, offensive, or inappropriate content
  • Attempting to gain unauthorized access to our systems
  • Using the service for spam or malicious activities

5. Payment and Billing

Paid services are billed in advance on a monthly or annual basis. You agree to pay all charges associated with your account. Refunds are provided according to our refund policy.

6. Intellectual Property

You retain ownership of content you create using our service. However, you grant us a license to use, modify, and distribute your content as necessary to provide the service. We retain all rights to our technology, software, and service.

7. Limitation of Liability

MassUGC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service. Our total liability is limited to the amount you paid for the service.

8. Termination

We may terminate or suspend your account at any time for violations of these terms. You may terminate your account at any time by contacting us.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: team@massugc.com
Address: 23200 Cass Ave, Woodland Hills, CA 91364