Privacy Policy

Last updated: 10/10/2025

Information We Collect

When you submit an application through our form, we collect the following information:

  • Personal information (first name, last name)
  • Contact information (email address, phone number)
  • Professional information (user type, content production details)
  • Use case description and intended application usage

How We Use Your Information

We use the information we collect to:

  • Process your application for our AI Video Agent service
  • Send you updates about your application status
  • Communicate with you via email and text messages about MassUGC services
  • Improve our services and user experience

Communication Preferences

By submitting your application, you consent to receive:

  • Email updates about your application and MassUGC services
  • Text messages regarding important service notifications
  • Marketing communications about new features and services

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Third-Party Services

We may use third-party services to help us operate our business and provide services to you. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request data portability

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: team@massugc.com
Address: 23200 Cass Ave, Woodland Hills, CA 91364

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.